Support

Use this page for account access, part orders, exports, workflow issues, and general app support.

Send the right context
Include your tenant and any related job ID or order ID.
For bug reports
Include the exact steps, the error message, and a screenshot if you have one.
For exports or workflow issues
Include the export type, the page you were on, and the approximate time the issue occurred.

Support

Internal app support and issue routing.

No public support email configured
Contact your organization administrator for support routing.

Before you send a message

Keep it specific.

  • Identify your tenant and your role.
  • Include IDs where possible: job ID, order ID, or part/order number.
  • Paste the exact error message when one is shown.
Related pages